ireland flag
Kyle Dugan Tarraguña
http://www.kyledugantarraguna.com
http://tarraguna.newsit.es
+1.786.533.6845
fax +1.734.534.6845
tarraguna@montevideo.com.uy

spain flga

en Español
in English
auf Deutsch
на русском языке


About Education Work Experience Languages Computer Skills Volunteer Certifications Groups Web Sites Etc.

About / Objective


I am irish-spanish currently residing in the United States. I was able to gain a wide variety of work experiences while attending university. Most notably I worked in conusmer collections in student loans; business to business collections in the automotive industry; and as a supervisor of a group of ten to fifteen employees. The majority of positions that I have held have been at least bilingual if not multilingual. I am fluent in Spanish, English and German. I have some ability in French, Portugese and Catalan. I am currently studying Arabic, Chinese and Russian. In 2006 I completed my Bachelor of Art's Degree with a double major in Spanish and German. I just completed the Basic Web Design Certificate through the community learning network at Indiana University Purdue University. I am currently looking for a position in Accouting or Collections or Web Design.

Education


2006 Bachelor of Arts Double Major in Spanish and German
Indiana University Purdue University Indianapolis, Indiana, United States
Carl von Ossietzky Universität Oldenburg Oldenburg, Niedersachsen, Germany
Universidad de la Habana Habana, Vedado, Cuba
Karl-Franzens-Universität Gräz Gräz, Steiermark, Austria
Montana State university Bozeman, Montana, United States

Work Experience


October 2006 to present

Global Multilingual Accounts Receivable Specialist

  • Maintained and managed accounts receivables totaling over 3 million dollars on a monthly basis
  • Collected an average of 1.5 million dollars monthl Executed collection activity to bring accounts to current status
  • Presented information and advice to division departments regarding complicated and critical communications with customers
  • Determined legal worthiness on delinquent accounts and coordinated collection efforts with the attorneys
  • Managed most serious delinquent accounts to final conclusion

Business to Business Collections
Product Action International LLC
Indianapolis, Indiana, United States

October 2005 - July 2006

ESL Classroom Aide

I was a classroom aide/ assistant in adult English as a second language programs. The average day would consist of making copies, grading papers, answering student's questions and assisting the instructor in any way that I could.

Education-Adult
Hilltop Learning Center Adult Education
Indianapolis, Indiana, United States

Academic School Year 2005-2006

Substitute Teacher

I worked as a substitue teacher in high schools in and around Indianapolis. I hold an Indiana State Substitue Teachers Liscence.

Education K-12
Options Charter School
Carmel, Indiana, United States

Christmas/ Thanksgiving Holiday 2005

Stock Associate

During the Christmas and Holiday seson I was a sesonal employee with Gap as a stock associate. My main responsibilities were maintaining the merchandise on the main floor for customers and organizing the stock merchandise in the store room.

Customer Service
The Gap Inc
Indianapolis, Indiana, United States

Academic School year 2004

College/University Level Spanish Tutor

While I was attending University, I tutored other University students in their Spanish courses.

Education-University
IUPUI Center for Research and Learning
Indianapolis, Indiana, United States

March 2002-May 2004

Bilingual Claims Aversion Specialst
Bilingual Claims Aversion Representative for Sallie Mae for over two years, dealt with English and Spanish speaking clients regarding their student loans focusing on customer service, collection and financial options in regard to bringing accounts current and maintaining current.
Sallie Mae
Consumer Collections
Sallie Mae
Fishers, Indiana, United States

Feburary 2000- October 2001

Bilingual Training Supervisor
For just under two years I supervised a group of 10-15 Spanish speaking employees while directing an unload area, dealt with logistics and transportation and technology regarding scanning and toggling packages, responsible for training new employees, interpreted communication between the Union, Management and the Spanish speaking employees, translated documents regarding benefits and business policies.
UPS (United Parcel Service)
Indianapolis, Indiana, United States

June 1999-December 1999

Barista
Barnes & Noble Cafe
Brentwood, Tennessee, United States

Academic School Year 1998-1999

Customer Service
Montana State University Bobcat Grill
Bozeman, Montana United States

Summer of 1998

Lifeguard
Broadmoor Country Club - Club House, Golf Professional Shop
Indianapolis, Indiana, United States

Summers of 1996-1998

Lifeguard
YMCA of Greater Indianapolis
Indianapolis, Indiana, United States

Languages


Languages Speaking Comprehension Writting Reading
Spanish
English
German
French
Portugese
Chinese
Russian
Arabic

*Language Fluencey Definitions were derived from Laura K. Lawless.

Computer Skills


I own three computers; a Dell Inspiron that runs Windows XP, a Mac Powerbook G4 that runs OS X Leopard, and a Dell that runs Linux. I am familiar with enough computer programs that even if I have never used a particular program I am able to navigate my way around and learn how to use the new software relativly quickly. At my most recent employer I used Excel, Collect One, MAS and a web based interface called PAIS to access information in the company wide database. I have taken classes and consider myself proficient in the following programs; Access, Excel, Flash, Dreamweaver, Photoshop, Illustrator, HTML, Java Script, CSS. I am familiar with many different email clients web based, SMPT, IMAP, IMAP4 and POP3. I also have a lot of experience searching databases like Lexus Nexus or Dunns & Bradstreet for example.

Volunteer

  • St. Vincents Hospital Emegency Room
    Summer of 1997 I volunteer in the emergency room through Clarian Health Networks
  • ProPeru Women's Shelter
    Summer of 2005 I volunteer at the Kansi Wasi women's shelter near Calca, Peru.
  • Care for Kids
  • Indy Reads
         ESL Tutor
         Computer Lab Consultant
         Literacy Tutor

Certifications


Basic Web Design Cerificate from CLN IUPUI
Indiana State Substitute Teaching Liscense
Scuba PADI Open Water I Certification
Motorcycle Endoresment

Groups


Central Indiana Linux Users Group
Indianapolis Spanish Language Meetup Group
Amnesty International

Web Sites


Below are links to web sites that I have either created or contributed to.
Linqüística Española
The Black Irish
kyle dugan blog
The Linux Project
Arabic Project
Chinese Project
Russian Project
Tarraguña
Graduate School in Puerto Rico
Geradeaus
Ivy Queen
Learn Spanish for Nursing Students
GRE rants and raves
Newsit
The Meaning of Life

Anochezca

Ect.

Email webmaster@kyledugantarraguna.com
© Tarraguña 2007-2008